Skip to content
Browse
BABOK Guide
BABOK Guide
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

Welcome to

IIBA's KnowledgeHub

Your Access to Analysis

New Resources to Support You

The ECBA roadmap is your step-by-step guide to earning the Entry Certificate in Business Analysis (ECBA) and starting your career in business analysis. This interactive online resource guides you through the entire certification process.

After reviewing the roadmap, take the next step with the new ECBA Learning Journey—a member resource that provides a structured path with curated content, study tips, progress tracking, and timely updates to keep you informed, engaged, and confident every step of the way.

Note: The new ECBA exam, roadmap, and Learning Journey are available in English. For translated exams and resources, visit the Multilanguage Resources page.   

KnowledgeHub: New Tools and Insights Await

The KnowledgeHub just got even better! Explore the latest insights, templates, examples, and infographics—each designed to elevate your business analysis practice. These new resources offer practical tools and actionable guidance to enhance your skills and drive professional growth.

What’s New?

  • Insights: Comprehensive, actionable resources to help master key business analysis practices
  • Checklists: Practical step-by-step lists to ensure consistency and cover essential elements of your analysis work
  • Templates: Ready-to-use tools to streamline and accelerate your workflows
  • Examples: Real-world samples to inspire and guide your analysis efforts
  • Infographics: Visually engaging assets to clarify complex concepts and processes

Discover the Latest Content

Introducing the Next Business Analysis Standard

The Business Analysis Standard provides a simplified, inclusive view of business analysis and includes the foundational concepts in an easy-to-use format.

The Business Analysis Core Concept Model™ (BACCM™)

The Business Analysis Core Concept Model™ (BACCM™) is composed of six core concepts that provide a common language and guidance for effective business analysis.