Skip to content
Browse
BABOK Guide
BABOK Guide
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

FAQs and Help

Your Roadmap to ECBA Certification

ECBA-FAQ-60x60.png

ECBA-FAQ-290x60.png

You have questions about ECBA certification, and we have the answers.

ECBA Certification Help

If you just can’t find the information you need, use Live Chat or email certification@iiba.org—we’re happy to help!

/

The ECBA is a globally recognized certification designed to equip aspiring business analysis professionals with foundational skills and knowledge. The exam development process is guided by a commitment to rigour, relevance, and alignment with the real-world needs of organizations and involves key phases:

  1. Comprehensive research: Leveraging insights from existing frameworks, professional input, and industry trends 
  2. Community engagement: Actively involving practitioners worldwide to shape the exam content 
  3. Expert validation: Ensuring content quality and accuracy through rigorous review by subject matter experts (SMEs) 
  4. Global practice analysis survey: Gathering feedback from the global business analysis community, emphasizing practical application and alignment with industry standards 

IIBA’s credentialling policies and practices are guided by the International Standards Organization, ISO/IEC 17024, and the National Commission for Certifying Agencies.  
 
IIBA is committed to providing full access to its credentialing products and services and complying with regional laws and regulations, including the Americans with Disabilities Act (ADA) and Accessibility for Ontarians with Disabilities Act (AODA). 
 
Information about testing accommodations is available on the exam information page, under “Candidate Frequently Asked Questions.” To request accommodations, please contact certification@iiba.org